CUSTOM ORDER POLICY
ALL CUSTOM ORDERS REQUIRE AT LEAST 48 HOURS NOTICE IN ORDER TO BE CONSIDERED FOR AN ORDER.
Please note that we will fill up quickly for custom orders in a week and are not always able to accommodate all orders. Any cake that requires customization like fondant work, themed characters, specialty colors, textures and sizing would be considered a specialty cake. Please contact the bakery for information on pricing for specialty cakes. All cakes are priced individually based on the amount of detail, materials and time they require. In addition to cakes, cupcakes, French macarons, sugar cookies and cake pops can also be customized for special events. These items require a minimum of 1 dozen. Large quantities of our everyday menu (breakfast items, everyday cupcakes, etc.) can be ordered to ensure that we will have the quantity you would like.
**We reserve the right to charge the full amount of the order if insufficient time is given, due to costs incurred in the purchase, priority and preparation of the order. Your order will still be available to be picked up if an insufficient amount of time is given. If you require a time or date change and your order has not been started or completed, we will always do our best to accommodate.**
**In order to be guaranteed, a 50% nonrefundable deposit must be placed at the time the order is taken.**
**No products or quantities are guaranteed in our store without having an order that has been paid for prior to the pick up day and time. **
Free tasting consultations for engaged couples!
We love weddings! And we believe that your cake should be a reflection of you and your partner. We love being able to use the unique characteristics of the couple, their story, their style and their wedding day to create the most beautiful and delicious desserts! Whether you are a lover of cake, cupcakes, brownies, cookies, pies, or cheesecakes, we will help you design your dream desserts!
Our couples will sit down with our head chef and owner, Kayla to discuss their upcoming wedding day! During this time, we ask that you bring your ideas with you! Maybe you don’t know what you are looking for yet for your cake or desserts. That’s OK! Just bring us the information you have; colors, themes, important items to be incorporated, venue information, season/time of year, and your favorite flavors! We will help with the rest. Maybe you know exactly what you want. So bring all of your inspiration! Inspiration images or fabric swatches for color and texture work best to get us on the same page.
We recommend that you plan your tasting at least 3 months before your wedding to allow for enough time to make design and flavor choices, and to be sure you save your spot in our calendar! We will try our best to accommodate last minute orders however; we cannot make any guarantees since it will depend on the orders that have already been placed previously.
To book your wedding consultation, please email Kayla at firstname.lastname@example.org with your names, a phone number, the wedding date, and venue. Kayla will email back to set up a time and day and give you more details on how to prepare for your consultation!
Cakes and custom desserts for all occasions!
What are you celebrating? A birthday? Graduation? Anniversary? New baby? Or just a Tuesday? Whatever it may be, we want to make it sweeter! Custom orders can be placed by calling, emailing or stopping in our store. Kayla or a decorator will handle custom orders that require more detail or intricate work while simpler orders can be taken by our front of house staff. We are happy to help you figure out what size cake you may need, what flavors might work best for you, what we can do to work in a budget, and so much more! Even a To-Go cake with a personalized message or any other store item that you want to guarantee for a certain day and time should be considered a custom order.
And if a cake isn’t what you are looking for, we also customize other treats to fit your special event; cupcakes, decorated cookies, cake pops, chocolate covered items and French macarons! Before you get in touch with us we recommend you gather some information regarding your event: how many people you will be serving (a rough estimate will do), what date you need it for, if you are interested in pick up or delivery, the theme of your event, and what kinds of desserts you are interested in.This will speed up the process for you and get your order in our books faster! And if you don’t know all of those details, don’t worry. We can help you start your order in the mean time!
Corporate or other events
Make an impression at your next meeting!
Breakfast pastries like muffins, Danish, biscotti, cinnamon rolls, and scones can all be ordered in large quantities for your next meeting or event. Call us, stop in or send an email with some information about your event and what you might be interested in serving. We will help you decide how many items you need. Maybe you need desserts for an afternoon or evening event like, mini cupcakes, mini brownies, mini cookies, French macarons or pocket pies! Delivery and set up is available for these events as well! But if you want to pick up, we will package all of your desserts the best way for travel. We can’t wait to make your next meeting or event even more delicious!